AI Planner appears at the heart of version 4.0, an update that reorganizes navigation, planning, and governance for more integrated workflows. AI Planner consolidates tasks and appointments into one intelligent view that automatically blocks focus time, displays team availability, and facilitates cross-zone scheduling.
This 4.0 update also introduces converged navigation with customizable Hubs and Home, dedicated pages for people management, and a new quality indicator called QSI. Features aim to reduce operational friction: quick switching between chats, projects and files, pinning frequently used items, and tools to balance team workloads.
Converged navigation: Hubs, Home and context organization
The new converged navigation experience centralizes work context across Hubs and Home, allowing you to create customizable sections to switch between chats, projects and files. The interface was designed to reduce moving between screens, offering the possibility of pinning frequently used items for quick access and making navigation cleaner, faster and more intuitive.
The reorganization of the workspace makes it easier to keep everything relevant at hand: Hubs group areas of activity, while Home acts as a customizable starting point. This convergence helps ensure that context—conversations, tasks, and documents—is always accessible without losing focus.
The table below summarizes the key features introduced in version 4.0 and their practical purpose.
| Feature | What it does |
|---|---|
| Converged navigation | Allows you to organize your environment in a single place with customizable sections to reduce context switches. |
| Hubs and Home | Create dedicated spaces and a personalized starting point to switch between chats, projects and files. |
| Smart planner | Collects tasks and meetings, automatically blocks time, and shows team availability. |
| Simplified scheduling | Schedules meetings with one click and makes it easy to manage schedules across multiple time zones. |
| Teams Hub | Centralizes team priorities, activities, and offers live feeds to see what the team is working on. |
| My Tasks expanded | Includes pages specific to Today & Overdue and a personal list with views, automations, and autopilot agents. |
| Quality Satisfaction Index (QSI) | New KPI that measures quality through daily user surveys to guide product decisions. |
AI Planner: practical operation and where it brings benefits
The AI Planner works as a layer of coordination between tasks and meetings. Designed to maximize periods of uninterrupted work, it uses automations to block time, considers colleague availability, and simplifies scheduling. These mechanisms reduce wasted time with manual adjustments and impromptu synchronizations between distributed teams.
For everyday use, the AI Planner supports direct actions that accelerate routine time management and cooperation:
- Automatic blocking of periods of focused work based on scheduled tasks.
- Visualization of colleague availability to facilitate alignments without extensive message exchanges.
- One-click scheduling of meetings, reducing the back and forth of time proposals.
- Integrated time zone management for distributed teams.
- Group tasks and meetings into a single view for clearer prioritization of the day.
These capabilities make the AI Planner especially useful for teams that need to reconcile individual deliveries with collective coordination, minimizing overlapping commitments and availability bottlenecks.
Teams Hub, My Tasks and QSI: visibility, control and quality
Teams Hub centralizes workload indicators and priorities, offering real-time activity feeds. This quick visibility allows you to create a stand up with one click and balance loads to avoid bottlenecks. The “My Tasks” personal area now functions as a daily control panel, with dedicated pages for Today & Overdue and a complete personal list with various views, automations and autopilot agents.
The focus on quality appears in the new Quality Satisfaction Index (QSI). This indicator is measured daily through user surveys and is used as a KPI to guide improvements, prioritizing experiences that feel easy and empowering.
Operational best practices supported by new tools
Some best practices stand out when adopting Update 4.0 and AI Planner:
- Consolidate context sources across Hubs to reduce switching between tools.
- Standardize stand up times and use the activity feed to prepare for quick meetings.
- Delegate and balance tasks in Teams Hub to avoid overload on specific individuals.
- Use the Today & Overdue view to clearly prioritize daily deliverables.
- Track QSI as a satisfaction metric to identify usability and process frictions.
These practices leverage functionality to turn insights into concrete actions: fewer interruptions, more reliable schedules, and responsiveness to team needs.
Version 4.0 proposes to rethink the workflow by concentrating context, automation and quality metrics in accessible and interconnected points. The AI Planner is the component that translates schedules and tasks into blocks of time with less manual effort, while Hubs, Teams Hub and My Tasks expand visibility and governance. Finally, the introduction of QSI ensures that future decisions are guided by continuous user feedback, supporting experience-driven improvements.
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